The exmsft.com meltdown of 2012

If you’re wondering if exmsft.com had been having problems, you’re quite correct – it was. Emphasis on “was”. In the first half of March 2012 the original exmsft.com had a major and terminal meltdown.

This is the completely new exmsft.com server, and at the same time a new volunteer owner: Leo Notenboom. As a result there have been some major changes, and I apologize for the sudden nature of those.

We do not have the list of the existing accounts or forwards that were on the old server – all data was lost. We’re relying on you to tell us what’s broken.

What you need to do:

  • If you had an email forward (@exmsft.com address simply forwarded to another email address) and it’s no longer working, send email to “info <at> exmsft.com” with the email addresses involved. (You know to replace the ” <at> ” with @, right? ūüôā ).
  • If you had an email account (a POP3 mailbox) on exmsft ¬†and it’s no longer working, send email to¬†“info <at> exmsft.com” with the email address involved, we’ll set up a new one.
  • If you had a web site (something like http://exmsft.com/~leon)¬†¬†email¬†“info <at> exmsft.com” with the details. We cannot recover the data (all has been lost), but if that URL is critical we can re-establish it. Given that it’s now been over three¬†years since the crash, the assumption is that there are no critical sites left.
  • If you’re looking for a new¬†account: Instructions are here.

If you’re on Facebook you might also consider joining the Facebook group named “exmsft.com”. It’s a channel for status information and discussions:¬†http://www.facebook.com/group.php?gid=132850970835. It’s been used heavily during the recent turmoil.

The (rough) cronology:

On March 12th, 2012 the original exmsft.com server died when as part of moving it to a new data center it was mistakenly plugged into a 220v outlet. All data was lost.

On March 14th the new permanent home of exmsft.com came online. It’s up and running and happy and we’re re-establishing forwards and accounts that previously existed in response to emailed requests. The new server is actually a virtual server with both support and nightly backups – you can read more about the specific configuration here.